- FAQ
- Caster Chair Company Products
Caster Chair Company Products
What can i do if i want my chair not to be on rollers anymore?
Often times customers want their rolling chairs to stop rolling for various reasons. Maybe they now have grandchildren and they feel the chairs are dangerous with the kids around. Others say that the chairs are damaging their walls or other furniture...
How hard is it to assemble the chairs?
I would like to replace just the bottom caster section of the chair. The rest of the chair is fine. Can i get the base only?
If you need parts for your chair whether it be new casters, stationary glides, new tilt mechanisms, new bushing inserts or an entire new base because your current base has a broken weld then please visit our parts category.
Our parts are always...
Do the chairs come scotch guarded?
Our products do not come pre Scotchguarded. It is strongly recommended to test a small area of the chair to ensure the chemicals do not change the color of the fabric of your new chairs. Please view the following videos below for further information. ...
What casters are best for hardwood floors?
Most chairs with wheels sold on the market come with nylon casters when they are brand new. Caster chair company products come standard with nylon casters. Nylon casters can be used on any flooring type but you would need to contact your flooring...
Is there a weight capacity for these chairs
It will have no issues holding 250 lbs or less.
Does this table have a leaf?
Yes, this table comes with an 18 inch leaf.
BOUGHT 4 CHAIRS CASTERS WONT GO IN ANY SUGGESTIONS
The casters come with friction rings so they do not fall out of the chair. It is best to use a rubber mallet to knock them in. If they still do not go in you can you a drill bit gun and circle it around the opening where the caster goes into the base...
Was this chair comes with black casters or brown casters?
All chairs come standard with black nylon casters.
Is it possible to get a fabric sample?
Yes, please call, email or LiveChat for sample requests. We offer only 3-5 samples per customer. Livechat would be the easiest and fastest method to place your sample requests.
For hot dinner plates or cups, do they need protection under them to protect the table?
I need to know about condensation from cups/glasses and paper plates as well.
Yes, all table tops need to be protected against liquids and heat (pads and trivets). After all meals the table should be cleaned and dried and if liquid spills in the gaps where the extensions are the table should be opened and dried.
I need a rolling dining room chair that will hold up to 300;lb Which one should I buy
Hello, you can purchase any model that you like. Although our chairs are not tested for weight capacity they should have no problem holding that weight. If the chair does face any issues within 6 months we will send out at no cost the parts to fix ...
Are these chairs rock and swivel?
Yes, these chairs have an adjustable tilt and swivel 360 degrees.
What are the casters made of? Will the casters dent or scar/scratch Hardwood floors?
Is bonded leatherette able to be wet wiped like vinyl?
Yes, you can clean with any leather cleaner, mild soaps, and with a damp cloth.
What is thckness of the cushion for Caster Chair Company Tawny 7-piece Dining Set
The foam is 3 1/2 inches thick on the seat.
What is the thickness of the tabletop? Is there a way to get a photo of one of the tables from the side?
Hello, the tables vary from approximately two inches to two and a half inches in thickness. Currently, we do not have any side images.
Are your chairs available in local retail stores or can I only buy them online? I'm interested in the "Caster Chair Company Gale Swivel Tilt Caster Arm Chair in Charcoal Bonded Leather". Is there a store in Minnesota where I could physically see and sit in one of these chairs?
Thanks, Bryan
We only sell online direct to consumers. We do not have any retail partners. I apologize.
do you make chairs for heavier than 300 lbs. ?
For heavy-duty caster chairs please visit this link.
Do you make the Grayson Swivel Tilt Caster Arm Chair in Light Gray Bonded Leather in White Leather?
No, i apologize it is only available right now in light gray and charcoal gray.
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